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Contact Nathan James Customer Service

How to Reach a Person at Nathan James

Verified Contact Information

Toll-Free Number:

  • 1-866-619-1004
Call Now
Send Message

Customer Service:

  • 1-978-634-4009
    Text (SMS)

Customer Service:

help@nathanjames.com

Legal:

legal@nathanhomefurniture.com
DMCA Inquiries

Media:

nj-brand@nathanjames.com

Nathan James Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Nathan James Phone Number
1 (866) 619-1004
Average Hold Time
00:00:49
Average Calls duration
4 minutes
Most Popular Nathan James Email Address
help@nathanjames.com
Nathan James Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
View full overview

How to Contact Nathan James?

Nathan James customer service provides three ways to contact the manager via the phone. If you want to talk with the specialist in real time, dial 866-619-1004. Have you used to communicate with the companies via WhatsApp? Send a text message to the same support number. If you cannot talk with the manager by phone, send a text message to 1-978-634-4009. All lines are available during the following business hours: Monday through Friday from 8 a.m. to 8 p.m. ET, and from 9 a.m. to 7 p.m. ET on Saturday and Sunday.

If you have matters that do not require immediate solution, apply to Nathan James in writing by sending a letter with your questions to the following email: help@nathanjames.com. This address is designed for a wide range of issues from asking about the company goods to solving the orders matters. Regarding the terms of use or privacy policy apply to the company by using the following Nathan James contact: legal@nathanhomefurniture.com.

The Nathan James headquarters is located in Canada at 15F Cartier ave Suite 200, Canada Pointe-Claire, Quebec QC H9S 4R5, Canada. In this main office, you can meet with the company CEO or specialists of a certain department to make business negotiations, discuss cooperation, or for other corporate-related purposes.

Nathan James provides several convenient ways to contact the company team via the official company website. Follow “Help Center” in the “Support” block at the bottom menu. Scroll down the page until you come across the “Still have questions?” block. If you want to talk with the manager by phone, click on “Phone”. To send an email, choose “Email” and fill out a contact form. To send a message on WhatsApp, click on the appropriate block, and you’ll be directed to the window where you will be proposed to start your conversation.

PissedConsumer Club

Contact Information

Nathan James Website:

Nathan James Help Center:

Corporate Office Address:

Bluefyn Inc.
12475 Mustang Rd, Unit 110
Sparks, Nevada 89434
United States

Other Info (opening hours):

Hours (ET): 

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 9:00am - 7:00pm

More contact details

Why Customers Call Nathan James?

Top Reasons of Customers Calls

  • Shipping and Delivery 23%
  • Return/ Replace 20%
  • Customer Inquiries & Issues 20%
  • Request for Information 15%
  • Product/ Service 10%
  • Activation/ Cancellation 5%
  • Payments and Charges 5%
  • Questions About an Order 3%

Shipping and Delivery

23%
  • "Wrong address"
  • "Missing order"
  • "About shipping time"

Return/ Replace

20%
  • "Return information"
  • "Return"
  • "Return question"

Customer Inquiries & Issues

20%
  • "Issue w color"
  • "Parts"
  • "To say hi to nathan"

Request for Information

15%
  • "Ask questions"
  • "Need to speak to rep re return"
  • "Reschedule Delivery"

Product/ Service

10%
  • "Damaged merchandise on arrival"
  • "Damage barstool"
  • "Damage of furniture and price drop"

Activation/ Cancellation

5%
  • "Cancel order"
  • "Cancel a purchase"
  • "Order Cancellations"

Payments and Charges

5%
  • "I have a credit i would like to use"
  • "Discount question"
  • "Discount"

Questions About an Order

3%
  • "Order status"
  • "My order"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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